How to buy

Trufas Jiménez offers you a simple purchase process:

1. When browsing in our web, in the products section, you can find the item desired and check its availability.

2. Decide the amount and category of the desired product.

3. Place your order via email clientes@trufasjimenez.com, where you have to indicate: the desired amount, name, adress, email, and contact number.

If the required information is not complete, emails will not be answered.

Information on the price of truffles is available in our newsletter.

4. We will contact you and prepare a personalized budget according the customer and the order. In addition you should provide us your NIF/CIF the full delivery address and the chosen transport form.

The budget will indicate the full breakdown and the final price of all concepts suchs as transport, taxes, etc; and the different methods of payment. Address confirmation, order and shipment data will be requested.

5. Select the payment method and complete it. After checking the payment of the product, Trufas Jiménez will send the order. Without receiving proof of payment the order will not be sent.

If within 3 business days, a bank notification of payment is not received, Trufas Jiménez will cancel the order.

6. You correctly completed the order. You will received it in the address provided between 24 and 72 hours (depending on the selected destination)

1. Bank transfer

By choosing this payment method, your order will be completed when receiving the bank confirmation.

In order to accelerate the process we suggest you with the bank transfer note to our email address clientes@trufasjimenez.com

When making the transfer you must include in the concept the purchase order name and the date.

Example: “order 0,5 kg black truffle, 23/12/2013”

Bank account details:

Account holder: JIMENEZ SERTRU S.L.

Bank: ES86 0081 4288 4700 0115 8319

If it is not from Spain:

BIC/SWIFT BSABESBBXXX

2. Cash on delivery, for inferior purchases to 300 €

This payment methods will be only accepted for orders placed within the peninsula.

The payment will be made upon delivery of the order by the carrier at the shipping address.This method of payment will carry a surcharge of 3% with a minimum of 2.90€ and a maximum of 50€.

This payment methods will be only accepted for orders placed within the peninsula.

Shipping costs make it inadvisable for any country other than Spain.